Refund Policy

 

RETURNS

If you're not digging the book you can return it for a full refund less shipping costs. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund. 

To be eligible for a return, your copy must be unused and in the same condition that you received it. It must also be returned in the original packaging.

Unfortunately we can't accept refunds on the PDF versions of books.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the distributor.

There are certain situations where only partial refunds are granted: (if applicable)

  • Book with obvious signs of use
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at alex@attachetravel.net

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at alex@attachetravel.net

Shipping
To return your product, please contact us at alex@attachetravel.net for the returns address.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

We don’t guarantee that we will receive your returned item.